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Michael Austin

美国

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EaseUS

Pretty Good. Try Their Stuff.

It's hard to find inexpensive, good-performing software with fair support. After shopping around, and looking at reviews for different publishers of disc cloning software I settled on EaseUS's Disk Copy Pro. EaseUS answered my pre-sales questions fairly well. Purchase and installation weren't overly-complicated. I installed Disk Copy Pro on the laptop from which I wanted to clone it's drive to a new drive. The installation went OK. My second attempt at cloning the drive succeeded. But the newly cloned drive wouldn't boot the computer. After some chat conversations with EaseUS, they moved the license for the software to my desktop where their software would work easier and faster. I explained that I didn't have time to mess around for days in trying things, and that I needed the clone to be easily and quickly cleaned-up to work properly. They then offered to check the cloned drive in a remote support session. Their engineer's name for the session was said to be Jesse. I'd already attached the cloned drive to my desktop computer and Jesse ran DOS commands (at which he's very quick) to clean up some partitions on the cloned drive. Then I reinstalled the cloned drive into the laptop and it booted successfully. I offered them an Average rating because they needed to do a support session to solve the issues on the freshly cloned drive which made it un-bootable. This was my first use of their software and I expect software to work the first time without issues. But Jesse did fix it fairly quickly and knows what he's doing. Considering that I paid just a litte for their software and their clone clean-up tech support I feel like we made a fair deal. Glad I found them. AskWoody.com, a well-known computer wizard's support and information site, has a list of invaluable utilities and EaseUS software is on it.

2019-10-23