Scam, Bad company buggy software
Scam, Program crashed my computer with a blue screen of death 5 times after install. Then linked a new fixed version of the software and I install. That did not BSOD but would not backup, it did nothing. January 3rd they said if they cant fix it that day they would issue a refund. Of course they did not Now nearly 10 days later they are asking for me to reinstall it on all my computers a second time then copy the logs from each computer for a second time and send to them. I copied the unconditional warranty on their web page and they ignored that email. Please take this seriously. Bad enough they release a program that crashes your computer but then they don't honor their warranty and best yet sell a product that relies an nearly 100% trust it is doing what its supposed to. You wont know until you try a restore and usually that is after data loss has occurred. I would suggest you DONT use this product and certainly don't give this company any money! This is their email back to me... Sorry for the inconvenience. As for BSOD problem. the agent program we sent currently is a test version. But, it also an official version we will release it in the next version. As for offline, we have contacted our technician to check the problem. Could you give us a chance to solve the problem? If we can't solve it today, we will refund for you. Is it ok? If you have any other questions or suggestions, please feel free to contact us back. Best Regards, Megan AOMEI Support Team