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C M Fox Jr

美国

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EaseUS

Recovering backed up files proved intricate and complex requiring contact with technician.

The specific instruction pages for EaseUS Todo software seem clear, but I had great difficulty navigating to appropriate pages. Without the guidance and direct assistance of engineer Syche I doubt that I would have been able to independently recover my files. Please note that the 3 star rating reflects only my evaluation of the software and associated instructions. Recovering files from backup software should not be an obscure and intricate process. Were I asked to rate the support and patient assistance supplied by Syche, I would award 5 stars.

2019-10-24