Absolutely ridiculous.
Absolutely ridiculous. The company pass themselves off as UK based but then once you've placed your order it becomes clear it's a front as the items ship from China. I ordered socks and what arrived is laughable. Plastic tubes of shiny pink material with no definition to the "face". They offered me a 10% refund, then a 20% refund, then asked me to pay an additional $7.99 to send another pair. They are breaking UK consumer law by sending these items and not refunding orders - they are not socks, just cheap tat, with a high price tag