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Gail

美国

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H2o Labs

I called them and asked which…

I called them and asked which distillers were USA made. Unfortunately, I was told the 300 was so I ordered it on back order. After a long wait time, I received the product which the box states MADE IN China. So I called them to send it back and order a much more expensive unit made in USA. Unfortunately I was met by a cocky attitude from Terrence and was told I would have to pay the shipping back to them even though they gave me the wrong information stating the product I bought was USA made. Terrible customer service times 2 encounters with them. First guy was nice but gave bad info. Second guy is a horrible rep to be in customer “service “.

2022-05-13有帮助 1