Fast, professional and effective action
We are extremely satisfied with the fast and professional handling of our complaint. We discovered a fraudulent webshop that was unlawfully using our brand name and presenting itself in a way that could seriously mislead consumers. After reporting the case, our complaint was taken seriously and acted upon immediately. Within just four business days, the fraudulent webshop was taken offline. We truly appreciate the speed, professionalism and effectiveness with which this matter was handled. For a brand, it is extremely important to be able to act quickly when its name and reputation are being misused, especially when consumers are at risk of being deceived. Thank you for taking our complaint seriously and for helping us put a stop to this fraudulent activity. We are very pleased with the outcome and glad to see that justice can prevail.