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Paul Webb

英国

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Uk Banggood

Wltoys came with friction shocks not oil shocks as describe

I purchased a wltoys rc car from BANGGOOD for a Christmas present for my grandson. the shocks that came with the car are inferior friction shocks and not oil filled shocks as shown. sent pictures shipping details as asked .10 emails later they admitted the problem and asked if i would like to get the problem fixed in the uk and if it did not cost to much they would pay. They also agreed to send correct shocks out. i asked for them to send correct shocks out. They then emailed me how many shocks were wrong. I then emailed back all 4 shocks were wrong. Three day later i get a email saying i haven't responded and the case is now asking for all the details again.They admitted there's a fault now there time wasting . do not use this company just pay more for a better product that comes with professional customer service and a proper guarantee. TO top it of when opened for Christmas it doesn't even work .

2021-12-24有帮助 2