Read this before you buy any membership…
Read this before you buy any membership from this company. I had an awful experience with them and they have not been helpful. I made my own account, all good. When I added a family member, I got their email wrong. I was unable to edit the email, so they were unable to get login credentials, of course. Then I made another account with the correct email, but this time they got an error every time they tried to log in. Has not worked for days, and tried to contact them. Are you ready for the good part? They have automated chat only. No contact number. Getting to a human is a time sink and a pain. When I finally managed, they failed to solve either of my problems (cancel the duplicate account and refund it, plus help to gain access with the correct account). 4 days later nothing was sorted. Trying to chat again, no way to connect to a human. The app is atrocious and contacting them, even via email, returns an AI message (sending you links to unrelated issues). Be warned if you decide to put any money in this garbage customer support.