"Premium package" scam
I just booked return flight SIN-SEA for Aug. One of the options offered is to purchase a "Premium package" which allows for change or cancellation without additional charge besides difference in ticket cost, if any. However, when I called to try make the change I was told the airline ticket I purchased does not allow change or cancellation. So my question is very simple: what is the point of "Premium package"? Seems like just a scam for cheaptickets to make some easy money. It's misleading and fraudulent.