Slow Shipping and Poor Customer Service
I ordered a case bundle and on the website they claim to ship with in 48hrs unless on ordered on Friday afternoon, however a week had gone by with no updates and no tracking. I emailed them asking to cancel the order since they hadn't shipped yet and instead I got a response saying that the original case was defective and had create a new shipment and providing tracking. They didn't listen to what I originally asked for which was to cancel. Thankfully they did end up refunding me. This experience was quite annoying and clearly bad at customer service. I'm also not convinced that they were telling the truth since me emailing them seemed to be the prompt to actually ship and they shipped it anyways after asking for cancelation, probably to keep the money. I can't say anything to the quality of the case but these cases ship from China so the delivery time will be a lot longer than what is advertised on their website.