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Rajesh Gupta

印度尼西亚

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Tiket.com

Password reset problem at tiket.com and bad support by CS

I have booked a hotel in Bali using tiket.com and now to make some changes in my booking when i tried to login on my accounts its not accepting password. When i tried to reset the password the password reset email not coming in my mailbox. I tried many times and contacted tiket.com customer support but very poor response and no knowledge. They don't want help you to reset the password and their system has big lacking and i think they don't have technical team to support technical problems. I got stuck and cannot able to change my booking and support really painful and un professional. If there is any legal forums then i want to log the legal case against them for mental harassment of customers. Regards... Subhash

2019-11-21