Really unhappy with the service
Really unhappy with the service. Firstly they sent the wrong colour bag and then ‘couldn’t change it’ and could only offer a discount code towards the right colour. Then the strap broke. I emailed them 3 times over the space of two months before messaging them on Facebook. They said they could only help if the bag was broken when it arrived and all they could do was offer another discount code. I replied but they blocked me! They also sent the Facebook response to my email and my email response back to them bounced saying their servers weren’t accepting my message, so I can only assume they blocked me on there too!