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Nico Turner

英国

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Store Dji

Sent wrong item, lengthy process

Ordered foam for fpv goggles and received inspire phone cradle. Took them 10 days to admit fault by which time I’d ordered elsewhere and had requested a refund. They confirmed refund over email but still sent the product. Now chasing the refund as I don’t need 2x foam. Quite shocked at the really bad customer service from such a giant of the drone world and won’t be shopping on their store again. Just happy it wasn’t a drone!

2021-05-25有帮助 1