AVOID: bad customer service
The site works as long as you dont have to deal with actual customer service. I tried to change a ticket and it is a nightmare. I had to call several times and rudely they would make me call again and again because they say they cannot give you price options unless you call once for every quote. But even with that, since they have the record that you called them previously, they are not helpful and complain that you have asked for other quotes. Seriously, if they cannot even do the service that they are charging you for, what kind of travel agency is this. AVOID