After being a long time customer of…
After being a long time customer of Neat Scanner desktop. I had been using a PC and I migrated over to iMac and was in need of drivers and software to re-establish my connection. Paul was very help in explaining the progress Neat had came since I last purchased. I ended up purchasing your new product based on his expertise of the product. I only had a live chat and went through about an hour, switching back from the chat to trying to up load the drivers. I wish you had a remote connection. Just for assisting new client migration, which would have help with some of the frustration. First times, are very hard to maneuver.