Failed delivery of an AWD 3
Just ordered an AWD 3 - kept an eye on the tracker - said delivered by somewhere over 150 miles away - called to query - they acknowledged it hadn't been delivered and had been sent back to base for some reason - couldn't tell me when I would get a replacement - this went on for days - so I asked for a refund - only to be told they would first have to confirm the machine was back in stock and that it was all ok ? Why, I'd never received it ? Which they knew - why wasn't this just a straightforward refund - happy to take your money and then fail to deliver - but very slow to process the refund? Not a great first experience of this company