TOUR CONFIRMED WAS NOT THE TOUR WE RECEIVED! HIGHLY DISHONOURED AND DISAPPOINTE
TOUR ADVERTISED AND THOUGHT WE BOOKED *This is the exact itinerary we were provided by Tom Barefoots Tour* Take a helicopter flight, tour Hilo town on the ground and go to a zipline course all in one tour. View the area surrounding Kona in the helicopter and also the volcano area and Hilo Land in Hilo and take a short self guided tour. Grab a lunch. Be picked up in Hilo by van and transported to the Botanical World Zipline course. When your dropped off back in Hilo your helicopter tour will continue around the north side to visit the dramatic rain forests of the Kohala reigon and return to Kona. Approximate duration: 10 hours. 2 hours in helicopter. 6 hours visiting Hilo, lunch and zipline experience. TOUR WE GOT!! Very disappointing, we didn’t do what was outlined at all.. was a lot of money for what we got.. totally ripped off. We were under the assumption we would helicopter Kona and volcano side getting dropped off in Hilo for the on ground tour and zip lining. Then back on the helicopter to return to Kona... well we were dropped of by helicopter in the middle of the Forest (to a very average zip line course Kohala and short waterfall hike ), then dropped in Hawi, for the hour and a half DRIVE back to Kona... didn’t even see Hilo at all, which was very disappointing as it was the main reason we chose the tour.... ruined our plans on the Big Island as we really wanted to see Hilo... $2450AU absolute daylight robbery, could have done a lot on big island for that.. 2 hours of helicopter time is false advertising, we were in the helicopter for 50minutes max... zip lining over waterfalls and amazing scenery... there was none of that... and a waste of an afternoon hanging around in Hawi whilst the zip line company cleaned their equipment before their staff DROVE us in their minivan back to Kona airport where we had parked our hire car at paradise helicopters, where we were expecting to end our tour, VIA helicopter So upset upon reflection, I’ve been building up the courage to contact, but very thankful for the email and offer to review..