Do not use Vector!
Do not use Vector! We had nothing but issues with their service. Our cameras were constantly having issues and doorbell camera replaced 5 times in the first year of service due to not working. Customer service was horrible! A Vector manager was supposed to call me about cancelling the contract. No one ever called me and next thing I know a collection agency is calling me and threatening me everyday about not paying the $1,000 early cancellation fee will affect our credit. So I paid it reluctantly and replaced them with ADT security. When the ADT rep came for walk though of our house he pointed out that the window break sensor was installed incorrectly by Vector. Which makes sense because one time the alarm was set. A big thunderstorm came through and a picture frame with glass fell off the wall within 10 feet of the glass break and alarm did not go off. Yes Vector if you are reading this the glass broke in the picture frame. The ADT rep also pointed out that the fire alarms were not hooked up to Vector security at all which we thought we were paying for. Seriously!!!! ADT has been awesome. Vector security is horrible and will make sure everyone knows to stay away from them.
