AGAgoda★★★★★
Inconsistent services
Improper, inadequate inefficent and troubled services of Agoda
I have been a genuine verified account holder in AGODA which provides travel services sin 2016..i reached the diamond account status because I have still been using their services. SO far I faced little problems as I continue to utilize their services all those problems so far was somehow resolved but this time I realized that they don't show care attention commitments to resolve it as before.
I made a reservation through Agoda for a standard room with breakfast at Bolu in a Hotel for 28th July in Turkey, with a total price of 69 EUR. Later, I wanted to change the reservation date from 28 July to 3 August and submitted this request via the Agoda application.
My change request was rejected by Agoda with vague explanations such as “due to regulations.” The reasons given were inconsistent and illogical, and at one point it was even suggested that they could not reach the hotel. I received no service at all and felt that my request was dismissed without any real effort to help, which made me feel as if the door was simply slammed in my face many times/THEIR CUSTOMER SERVICES ARE DIFFICULT TO REACH AND EVEN IF YOU MANAGE TO REACH THEM THEY DON’T OFFER PROPER SERVICES.THEY ARE OFFERING SERVICES INEFFICIENTLY INCONSISTENTLY AND INCONVINIENTLY..
.FINALLY AFTER THEY GAVE ME SO HARD TIME SINCE THE TIME I MADE BOOKING , THEN THEY DID CANCEL THAT BOOKING EVENTUALLY .HOWEVER THEIR CUSTOMER SERVICES HAVE NEVER BEEN SATISFACTORY.THEY ALWAYS CREATE SO MUCH TROUBLES TO THEIR CUSTOMERS WITH THEIR SERVICE MANNER AND STYLE.SO MY COMPLAINTS ABOUT AGODA IS RELATED TO THEIR SERVICES AND THEIR ILLEGITIMACY IN TURKIYE
For these reasons, I request that Agoda’s operations in TR, especially their customer communication and process management, be examined and audited by the relevant authorities so that similar cases of customer dissatisfaction do not occur again
ALL CHANNNELS WERE UTILIZED TO REACH AGODA AND BOOKING IDS WERE GIVEN AGODA PREVIOULY MANY TIMES,HOWEVER AGODA CUSTOMER SERVICE AGENTS NEVER REPLIED WITH THE FACTS; SUCH AS, IS AGODA OPERATING LEGALLY IN TURKIYE? DO THEY PAY TAX IN TURKIYE?? THEY SHOULD ANSWER THOSE QUESTIONS FIRST AND THEN THEY SHOULD ALSO STOP CREATING THE TROUBLES FOR THEIR CUSTOMERS.THERE ARE SO MANY COMPLAINTS ABOUT THE AGODA'S SERVICES ON THE NET..
THEIR CUSTOMER SERVICE AGENTS HAVE NOT ADDRESSED THE MATTER IN THE ACCURATE AND CORRECT AND LEGITIMATE WAY.THEIR CUSTOMER SERVICES HAVE ALWAYS BEEN INADEQUATE IMPROPER INCONSISTENT AND INELIGIBLE..
2026-07-12有帮助 1
HSHSBC Bank Malaysia Berhad★★★★★
The worst bank I had to deal with
The worst bank I had to deal with. Aside from terrible and outdated service policies, They can terminate your account anytime without revealing the reason. They just terminated the account Risky!!..awful services,nor safe not secure!!!. I know most banks have a reputation for fraud but I can affirm this one is the best one of a kind.
HSBC has a global network;If they terminate the customer s account in one country then another Hsbc country can also terminate the account without any reason suddenly..Hsbc MALAYSIA doesnt serve well.Their services are really bad..In MALAYSIA, there are so many better banks that Malaysian fellows and others can opt to use..Stay away from this bank!!..Risky services and awful customer polices!!!!
They give so much troubles to the customers with their service manner and policies..It is inconvenient and inefficient bank!!!Dont co-operate!!!! STAY AWAY
lets stop using HSBC Malaysia which is renowned for unfriendly and troubled inefficient services!!!
I have opened an account in Malaysia HSBC on the January 2021.Then I started to use their services;But I found that their services were not customer friendly nor efficient at all..Then all of a sudden I got a letter on the 06th May 2022 from them as follows:
“23 May 2022
Your account(s) will be closed on from the Account Closure Date as stated a=
bove. Please read the Appendix which contains specific information you need=
to know and the steps you need to take.
Please let us have your bank account details (Bank name, bank address toget=
her with SWIFT Code or IBAN Code, as the case may be) by 23 May 2022 to ena=
ble us to transmit account balances to you (if any).
We assure you that we did not reach this decision lightly. We understand th=
is will mean some inconvenience for you and we apologise for this. We will =
make every effort to ensure that the process of closing your account with H=
SBC is as simple and straightforward as possible.
If you have any questions regarding the above, kindly contact Rumman Abdull=
ah at 603 20756034.
Regards,
On behalf of HSBC Bank Malaysia Berhad.”
As you can see above the customers will always of risks not being able to meet their strategic criteria;therefore the bank can be sorry anytime to close your account!! Please consider this carefully; you might meet the same fate just like me if you co-operate with this bank;If you still co-operate with this bank’ better to stop it and not to use this bank..Lets stop co-operting with this bank;especially our Malaysian Fellows and others at any other parts of the world;Please re-consider your situation if you still hold account in this bank, you might encounter the same situation anytime..lets act together and choose other banksto co-operate;lets stop together using HSBC Malaysia…I am so sure there are many other better banks in Malaysia;please go for them…Don’t risk yourself with HSBC Malaysia
They even have Clause 14 of the terms and Conditions which allow them to cease their services for you..Please find better one..lets act together not to legitimize the banks non-friendly services for the people..lets stop using HSBC Malaysia which is renowned for unfriendly and troubled inefficient services!!!
Just review it in truspilot:You will see how bad the HSBC Malaysia continue to serve....
2022-08-04有帮助 1
