This company are a bunch of scammers.
This company are a bunch of scammers. I returned one of the items from my order dated 8th May 2019. The parcel arrived on the 26th of May. The very same day, I posted the return since the quality of the item was not satisfactory. After being given a return address in Indonesia to which I posted the item on my own expenses, On Sept. 10th, someone called Deasy from the support team acknowledged via e-mail the valid tracking of the parcel. Not receiving any further notice, I contacted the same Deasy on October 1st asking about the status of my refund. I received no answer. On Nov 2nd, I contacted the Support Team again claiming my refund. Only 11 days later, on the 13th, said Deasy answered acknowledging the mistake and claiming he would "remind the team about my reimboursement". Two weeks later, today, I still have not received the refund. This is an infraction of the company's own Return Policy as it appears in its website: "Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days." Think twice before buying at this company; you'll get subpar-quality clothes and don't dream of returning them and wishing for a timely return. SCAMMERS.