VERY BAD CUSTOMER SERVICE
I purchased this coverage for my car early 2018 and was promised a easy claim process until my car broke down 3 weeks ago, its been 3 weeks that my car is sitting in a BMW dealer waiting for this company to call us regarding my claim and in the mean time they have accused me of faking my service records for my car ( they told me my service record is type up with Microsoft word, it is coming from a private shop who is in business for over 30 years and all I did with them was my normal oil and filter change every 5000 miles) also they have made comments like * did all these different parts go bad at the same time? * how do I know what is gone bad and why??!!! every time I call in they tell me some one will call my dealership today and it has not happened for the past 2 weeks. save your money and don't do business with these people.