DO NOT purchase from Wotofo.com
DO NOT purchase from Wotofo.com. Order at your own risk.. #14989 I recently purchased some item from their website. I had contacted customer service about my products about 6 times through email. 6 days, after purchase still didn’t receive any information about my orders. I was at my last patience with this company and gave them an issue for a full refund. 7 days later, They replied back saying... “ Hello fam, Sorry for the late response Cuz we got too many orders for Profile 1.5 RDA, there are some delay on arrange the shipment and tracking info updates. So sorry for the inconvenience “ First of all, I am not your “FAM”... and taking 7 days later to reply back is not professional at all. They DID NOT get my package shipped out as promised. Secondly, I am not sure... if customer service have a problem with proper English grammar. But you need to correct yourself before sending out emails to your customers. Third, I was highly frustrated when I didn’t receive any information about my package from this company. If you have delays or not you should always give your customers a notice. It is not our fault as customers that you’re short staffed. No rooms for any mistakes nor excuses. But I took a chance with Wotofo.com thinking they are legit. I am not sure, if I am the only one with this issue. But I WILL NOT be purchasing from Wotofo.com ever again. This was my first and last purchase with them. Yes, I did in fact got my full refund back from this company. It took the next day for customers service to contact me through email me. To issue me the refund. I hope this review will help you guys make your decision. At the end of the day, it is your choice on whom you want to spend your money on. Peace “FAM”