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viliam supak

英国

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myfacesocksuk

Never received my socks

I ordered two pair of socks as a present and I never got them. When I contacted the store I was told that the item was delivered and they provided me with a tracking number. I checked with local post office and was told it's not them who delivered the parcel. I tried to contact the store couple more times regarding this issue but they told me it show's them the item was delivered and there is nothing they can do for me. So now I have no socks and no money refund. Also they mentioned that I didn't purchase the shipping insurance (even thou I was not offered one) and according to their policy they're not responsible for this lost (refund or replacement). So I highly recommend not to purchase anything from this website as you'll spend money but never receive your order.

2019-12-12