I changed my mind after ordering
I changed my mind after ordering several bags as I was concerned about the time they would take to arrive and the return process. I got in touch via online chat to cancel the order. Akuti picked up the chat and promised a full refund, which was issued the next working day and back on my credit card a day or two later. I can’t vouch for the quality of the goods but this seems like a compant that is working very hard to build a good reputation here in the UK.