Transmission took 2 months to receive
Transmission took 2 months to receive, I was told it would take 2-3 weeks. Received transmission and it wouldn't shift out of 3rd. Called them multiple times to get a servo shipped and that is still an ongoing process. They also sent me the wrong torque converter, so I sent it back and bought my own, still waiting for them to refund me for my purchase of the torque converter, its been over a month and they still haven't sent me my refund after I've called them countless times. Spoke with one of the managers named Jen on numerous occasions and I've yet to get anything accomplished. Horrible experience with this company, I'm a total of 4 months in dealing with these people..... I'm completely annoyed!!! Kevin the technician has lied to me multiple times and so has Jen! No refund for my torque converter or servo shipped when I was told it was shipped. The lies continue! Got a call from Kevin personally after I wrote this review, he apologized and said he's on it. Thanks Kevin
