A lot of extra work for a simple order.
Placed first order on black Friday, which I had to call in, could not do online. Then cyber Mon. deals came so I placed a second order which I had to call in also. Received confirmation of order but an item was omitted. I called back and was told item would be added into package that had not shipped as of yet. Then I received first and second order together minus the omitted part of second order. I called again and the missing item was shipped out promptly but then I was charged shipping. WTH. I like the products but if it is always going to be like this I will look for a different supplier.