Avoid! Wish I'd seen the other reviews before I'd purchased!
A bizarre scam. I ordered what I thought was a bargain on an Icelandic-style woolen jumper, with the design I picked being the only one I'd have purchased. The first problem was that Melia & Co sent me the wrong design. I sent them photographic evidence of this but was initially fobbed off with suggestions that products may look "slightly" different to the advert, and even that the courier might somehow be responsible. They offered 20% refund but I rejected that, telling them that the "excuses" they'd given clearly weren't relevant, and I wanted to exchange for the correct product. They responded by saying by saying they were sorry that I still wasn't happy with the product (they never actually apologised for it being the wrong product!) and upped their refund offer to 30%. The other option was for me to return it and get a full refund, but only if I paid the postage which, given that I'm in the UK and they're in China, would have been rather a lot. I also didn't trust there not to be further complications, so decided to claim the 30% (which was paid) and keep the jumper. At this point, I opened the clear inner layer of packaging and found (to no surprise, given its appearance) that the jumper is actually 100% polyester rather than wool. More surprising was that they'd sent XL size when I'd ordered L, but it's actually only just big enough for me so is probably more like M. It's wearable, and in it's new state actually looks pretty good, but it's not something I'd have bought. I'd definitely not buy from this company again, and would caution others against doing so!
