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Anonymous

马来西亚

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Seek Sophie

2 Day, 1 Night in Komodo Park was a bit of a mess

Went on a 2 day, 1 night boat trip through Seek Sophie in Komodo National Park, Indonesia. The stops along the way were seriously incredible! The responsiveness of the company was swift and helpful. However, we had a bad experience on the boat itself. Unfriendly staff, guide was not informative, not a single woman crew member on the boat (they claimed to be "women-led") and it was not sustainable (they claimed to be, but they gave us plastic water bottles). The boat was overbooked, so there wasn't enough food or drinking water on the boat. Toilet clogged. Not enough beds for everyone. The company did give us a 20% refund, which was nice, but such a shame all of this happened. Also, they did bring us extra food and water during the trip, which was great, but the woman who brought it didn't even apologize for what happened when she did. Hopefully, they won't do business with that boat, crew, or guide again.

2019-12-20