I'm changing my rating to satisfied
I'm changing my rating to satisfied, because after much back and forth about partial refunds, I will get a full refund for the bookshelf I purchased. It takes awhile but at least this company is listening, and I am thankful for that. The bookshelf quality and craftsmanship was very poor and disappointing for the price I paid. At least customer service is listening and hopefully I will receive a full refund asap.