ZEZeusX | Global Marketplace for Gamers★★★★★
unreasonable and poor communication services u get banned for leaving bad but genuine review
seller account banned for no reason, no warning or anything.
email told me i didn't adhere to rules, didn't specify which, i never broke their rules even when they are the ones not following their own rules regarding release of payment- which according to their own website, will be reviewed up to 7 days before release, but it took me like 8-9 days with no prior notice.
your buyer becomes inactive after buying from you = you are left hanging on what's the problem on their admin's side, unless you go through lengths of trying to contact thru their poor generic customer service responses
poor service - 10/10 will ban you for leaving a bad review that came from genuine user experience, instead of communicating with complainant
2026-07-20
ZEZeusX | Global Marketplace for Gamers★★★★★
Heads up to new sellers who work alone
For solo merchants: be prepared to get frustrated once you get approved as a seller here. Sometimes, they get inconsistent with their own set rules that will leave you questioning and receive only bad customer service. Always expect the worse, be prepared with full evidence of how you secured the account or item you are selling, take multiple screenshots or even a video while trading and chatting with a customer as they can delete messages. Or just find another website to sell on.
https//help dot zeusx dot com/portal/en/kb/articles/why-is-my-money-still-on-hold
Copy pasting it here, incase they decide to change what is written on the link:
After 'Good Delivery', the transaction is required to be manually reviewed by our admins for additional security and may take a up to 7 days to appear in your balance. The better your reputation as a seller, the faster your earnings will get approved.
Withdrawals happen on Monday and Thursday where you should expect most of your earnings to be approved the day before withdrawal day. We try to accumulate all earnings to be approved at once to smoothen the process.
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First trouble I experienced; waited 7 days on-hold funds, on the 7th day it returned to on-going and my sales got suspended. No warnings, no emails. Contacted customer service, received generic copy paste answers and even made me assumed buyer filed a dispute with how much they requested I send them proof of delivery. Need to write a review here or outright file a complain to SG officials which will take so much time, effort, money (probably why they are so confident about it not happening), before you get proper response. Turns out, buyer didn't refund, it was just their team flagging my transaction despite no complain from the buyer. After the marking of 'Good Delivery' on seller's side, their team has their own 'buyer confirmation' side—so once your buyer stops visiting the site after buying an account, you are doomed.
Current issue, it has been 7 days since my item was marked as Good Delivery and still on-hold. Contacted support, they told me it is now suddenly up to 10 days max before approving my funds. Where did the 10 days come from? I don't know. I have saved screenshots of their seller guide, as well as keeping the email response I got.
My mistake was that I took down my first review here, after the first case was resolved.
Never had this kind of trouble in all my years selling on epicnpc. Epicnpc moderators even openly create a forum when there is an issue/dispute/scam, for everyone to see and be made aware of a scammer's identification that could still be lurking around. This one doesn't have that option, you are left wondering what went wrong with your sales if your buyer is inactive on the website. Just straight up withhold your payment. No emails, no warnings, no nothing.
Their announcement is also pinned to the messaging feature, getting your hopes up for a client chat. Lol. I hope they improve that, turn it into live customer chat service instead, and make a separate announcement page.
PS: both issues I encountered only happened with 100+$ sales. 100$ below never had such issues. So, if you're a sole merchant selling items you personally made, instead of reselling or working with multiple people, be prepared to be disappointed. They are strict to sellers with their rules, but not with themselves.
2026-07-17
