Not Excellent Anymore (From Old Customer)
I used Exabytes service since year 2007. I bought more than 5 domains, used different types of services including dedicated server, cloud server, share hosting and etc. Their service was excellent before. However I found strange behaviour in their hosting after having many domains. Sometimes a domain's DNS not editable due to some strange reasons. They seems not yet willing to fix this system bugs. Now the support not as good as before. Maybe many customers nowadays? They still willing to solve the problem but the response sometimes slower and the technical skills not as good as 10 years ago in average.