Fraudulent service
The service has been abandoned without any notice. It simply doesn't function anymore, yet all support has been removed. Worst of all, subscription payments continue to be taken. My account was just renewed despite not functioning for over a year. When I cancelled my account, it deleted it immediately with no refund. So any subscription period you have paid for is pretty much stolen from you. This is obviously not legal so I have filed a compliant with Trading Standards UK.