Questionable business practice
Questionable business practice. Signed up for Viewqwest previously and told the sales staff to remove the Freedom DNS from our package. The staff told us it is free for 3 months and after that it will be cancelled if we don't opt in to continue. So we left it as it is but recently we found out that we had been charged for this Freedom DNS that we never wanted. Called the customer support and they said it can only be cancelled via writing in to Viewqwest, the complete opposite of what we were told by the sales staff. A cautionary note to all potential and existing Viewqwest customers, do check your bills carefully as you might be unknowingly charged for hidden services. Will be looking to terminate our contract once its up, prefer to get a more honest internet provider.