Cautious satisfied customer in Utah
I have placed 3 individual orders with TomTop. All three times the shipping has taken a couple of weeks but the items have arrived quicker than expected. The quality of the items has varied but ultimately I feel like the value has been good. I did have one item that was dead on arrival and the company wanted to offer a partial refund. After repeated frustrating emails they did eventually refund the the item. I have purchased bike accessories, a remote control airplane, Bluetooth headphones, and a few clothing items. I would give 5 stars if I had not had the customer service issue.