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Joann Halasz

美国

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Friday89

HORRIBLE CUSTOMER SERVICE!!!DO NOT buy…

HORRIBLE CUSTOMER SERVICE!!!DO NOT buy from this company!!!! Horrible customer service and they give you the run around refusing to let you return for exchange or refund!! I purchased a medium Christmas t-shirt as that is what I wear in unisex. What came is at least a men's large not unisex, it fits my husband who wears a large shirt. It looks like a dress on me it's so big. It is a cheap polyester blend that is paper thin. The tag is a scrap piece of chopped up material not even a real tag. This is a $5 dollar shirt at best but I unfortunately paid $35. They demanded that I send photos of the package tracking, the tag, pictures of the shirt on and off me. They demanded that I put a tape measure on the shirt to show that they sent the right size to which I had to borrow a tape measure as I don't own one. Then they said because I didn't measure before I ordered and they sent the correct size they will not allow me to return for exchange or refund! But if I wanted to purchase another shirt they would give me 30% off. Why on earth would I spend another $35 on a very cheap quality shirt that is only worth $5 at most! HORRIBLE customer service do not buy from them unless you want to be stuck with a very cheap quality shirt that you can't use.

2021-11-11有帮助 1