Was very disappointed, but they managed that
I was very disappointed, I bought a Christmas runner in advance of 1.5 month and still haven’t received that (today is 4.01). Received an email from them today, saying the item is no longer available .... And they were happy to return money for the runner and also for other items which I bought and received for matching the runner. Although the christmas wasn’t styled as I wanted (that’s why I can’t put 5 stars) to because of the absence of the runner, I’m quite happy with their service of solving that problem, which made me feel less dissapointed. My order number was Z1911221512251273