Everything turned out OK!! Received Light Intact!
Ok. So bought a $287 dollar light from beautiful halo before I read these reviews. I was so so nervous and I hadn’t received any notification that my order was sent after 7 days of payment. So I messaged them directly and was advised it was still “processing”. I started to sweat a little and these horrible reviews did not help. I emailed them and got a broken English response that it was on the way and to “relax and feel calm”. So without any other choice I did just that. 12 days after purchasing this, the status changed to “shipped”. I emailed asking for tracking number. It was not found on the site it sent me to. Sweating bullets again that I got jipped, I decided to stay calm and just count this as a possible scam and a lesson learned. To my surprise. The light showed up on my doorstep! The box was definitely beat up..but the light was packed so well that it was intact and looks great. Definitely what I was expecting. Now. Have an electrician coming over this week to put it up. Hopefully it turns on. I am pleased with the complete transaction. Took one star off for weird communication and customer service. Other than that good experience. NOTE TO BH: Fix your correspondence and give realistic turn around times and your reviews will be more positive. No one likes being left in the dark hoping their purchase gets delivered.