Bad all around
Wow, it's one thing to have poor quality products, or be incredibly slow in shipping items, or to have poor customer service policies like making customers pay for shipping back poor quality items, but this company manages to be bad all the way around. The one thing they have going for them is a fun website with really great photos that absolutely mislead customers into believing they will provide you with something cute and fun to wear. They don't. Don't waste your time. Don't shop with this company.
