HORRIBLE
HORRIBLE. They ship me the wrong product and then they make me pay for return shipping. They tell me to keep the product and they can offer me a 20$ credit. Who wants the wrong product? Seriously? So I return the product and this all lasts for over a month time to receive the first order and then resend and receive the original order. Then I received an open boxed item with a broken seal. Again they come up with another excuse. They lie and are horrible to deal with. They reply to my emails just before they close for the day. To return the item lasted one week!! HORRIBLE!!! I don’t care if the product was 99%off… I never want to do business with them again. Plus my “free” product was never sent to me. HORRIBLE company and they lie. They try to make you keep the wrong product and give you credit to spend again. Read the reviews online at other places and you will see how bad this company is. Yes some orders may be good. But if you have a mistake on your order it will be a nightmare!!!! Trust me… stay away from this company!! UPDATE AFTER COMMENT: I got 10$ USD refund for return shipping. It cost me 16$ USD. When I wrote an e-mail, I got one reply a day. It took over one week to return the item. It already took 2 weeks to receive the first order. I then had to wait more days for the second shipment to arrive because you waited for the return. Also, I never received the “free gift”. Please note, it took almost 2 months for me to receive the item. It makes no sense NOT to refund the FULL amount of shipment. This was YOUR mistake. PLUS, a broken seal on a product does NOT indicate a new product. This is for the client to open. The box clearly indicated the product. I got a used item or a return. When you reply back to my emails 5 min before your store closes is also HORRIBLE. I’m NOT happy. I would NEVER recommend this store. I had NO CHOICE to keep the product. You forced it upon me.it was in writing.