The call centre did not know about my…
The call centre did not know about my addresss for pick up in Davis. I had to tell 3 times my address and hotel. There was probably not a driver present because he was 15 minutes too late. The centre mentioned the ride would take 1 hour. It took 1,5 hour although it was not busy. The ride from Davis to San Francisco is not favourite by your drivers. They do not earn much for it. Therefore be honest and do not offer this drive from Davis to SFO as one of your possibilities