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João Tiago Mamede Ribeiro

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Potensic

Very good journey and progress

I've started my journey into Drones, specifically for photography and travel videophotography using drones directly with Potensic. I'm enjoying the experience with the brand. I've started with the early versions and now using the latest flagship from Potensic. i'm enjoying the progress and upgrades of the models together with the quality of the specs offered and also the evolution of the application. I'm now using Potensic ATOM 2 and the images and video quality is quite impressive. Really interested You can check some of them in my channel. Also a very positive note for the customer service that has been always helpful any time i've contacted them with questions and once or twice when i thought i was experiencing errors. They were kind to explain me what was going on. Current model also provides logs to immediately be available for technical service to assess any issues one might encounter. Instagram - spark__curiosity

2025-12-01
Gshopper

This company is awful

This company is awful. You can tell by their presence in social networking as well. Bought one a Vacuum cleaner in January 2022 from Dreame - Dreame T10. In November 2023 started to have issues with the battery. Informed them about this and they told me that's a consumable and its normal batteries don't last long and need replacements. Imagine someone telling you the same thing for a mobile phone. "Hey sir, it's normal that each 2 years you need to replace your battery which costs 80€". Hilarious itself without the further details. They clearly shouldn't be mandated to legally sell in EU because they don't understand that by law warranty period is 2 years. Furthermore, after asking them my proof of purchase, because they are so bad they do not send you the invoice immediatelly with the product nor by email, they said they upgraded their system and do not have the invoice anymore. How crazy is this? So they also do not follow any accouting standards. And EU does nothing in regards these lame practices. No customer protection against these type of scammers. Very poor. Don't even understand how you have 3.9. It must be because people let themselves go by the prices. But then you have these surprises.

2024-07-11有帮助 1