Slow communication.
I ordered three tops and patiently waited three weeks while the tracking on my order stated "in production". When I emailed the company they came back to me saying that two of the tops were no longer available and offered different items which I didn't want. I responded quickly saying no thank you, cancelling my order and requesting a full refund. I got no response to this email so I opened a Pay Pal dispute. After a few days I got an email asking me to close the dispute so that they can refund me. I just feel that anyone ordering from the UK should be very cautious. Communication is poor and I am glad I have cancelled my order.