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John Carris

美国

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Mountain High

The worst customer service that I have…

The worst customer service that I have experienced in a very long time. I purchased a snow package for the season but never received the ticket. I called 5 -8 times and finally spoke with the manager who told me that I had to pick up the season pass.I called my bank back to cancel the dispute and they did. when i drove 2 hours to the resort they told me that they could not find the ticket. Now the bank does not want to reopen the dispute cause I canceled it and mountain high does not want to answer there phones. I am out of a lot of money and left with a lot of frustration!! I and my family and friends will never ski at Mountain High again!!!

2020-01-21已认证