ONYX BOOX charged my 3 times!!!
I wanted to buy a BOOX Note Air3 C from ONYX BOOX. The on–line shopping process was devastating. The shop charged me 3 (!!!) times, despite the fact I was clearing the shopping cart after each unsuccessful order. Also, every next charge was larger than the previous one. Do not ask me why, I have no idea :). Anyway, I had to cancel my last order, as well as previous ones, because I lost my confidence in ONYX BOOX, after 2 unsuccessful attempts to buy an e-reader from them. To add to my poor shopping experience, the refund took me about 2-3 hours of negotiation with the shop (most of my emails were returned with "noreply" flag), and 3 days for the funds to be returned. To top up this marvelous User Experience, ONYX BOOX returned me only part of my money, as $54 dollars were lost through the conversion rates! So, eventually, I lost time and a couple of zillions of my neurons with these crooks, got minus $54 and got no tablet. That's my UX with ONYX BOOX!