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JaymiLei

美国

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17TRACK

Ordered something from IG

Ordered something from IG, got many tracking email updates from this company. However, it says it was delivered by the USPS, and the package was not received. Firstly, my mailman knows my address and he would not have delivered to the wrong address. Secondly, if this 17track company is only a tracking company receiving it's information from couriers, perhaps it should be including WHAT COURIER is updating the tracking info. If it can add who supposedly delivered it, than it should be able to provide the same info with each location it lists during the shipment. The company responses keep saying that they don't create tracking numbers or actually ship packages, they only provide tracking information given to them by the couriers. If that's true, the courier should be provided also. How else are people supposed to remedy the missing package?

2026-05-23