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Joshua Player

英国

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ZOTAC

Really Bad Support

The main point of this review is to help possible customers or businesses who wish to purchase Zotac products. I would write about the terrible experiences, however, we have had many cases where Zotac highlight their own poor support. I have included some examples of emails from their "Support Team" below: Dear Customer, We don’t do any spare parts for sales. I would suggest you to have a look for replacement on Aliexpress or rarely Ebay. Kindest regards, Eurotech Team - This reply was in relation to asking to buy spare parts. Of course, purchasing directly from the manufacturer is to be expected when wanting to offer a quality fix. And Hi, we don't offer a diagnosis service. - The response we received when asking for assistance with the Zotac computer. All emails are about the same length with a lack of consideration for their customers.

2020-02-11有帮助 1