Confused About Their Policy
I did receive my order (orthopedic sandals) but I need to return them as they hurt my feet. I notified the company within the required ten day return period and have sent multiple emails but have received no response. I know now after reading all of the negative postings that I will be stuck with these sandals. I will donate them to a women's shelter and hopefully someone else can wear them. I will never buy anything from this company again. Their customer service is very disappointing. Update 02/05/20: I finally did hear back from the company but they said they sent what I ordered and I will have to pay return shipping. I am okay with that but after reading reviews, I don't know if they will reimburse me so I will just donate these since I cannot wear them. I would rather donate them than pay return shipping and not be sure if they will reimburse me.