Not Recommended
Not Recommended - Avoid this agency I strongly advise against booking with Friendztravel. We found a flight through a price-comparison app where they appeared as the cheapest option. However, more than 24 hours after ordering, we still hadn't received a ticketing confirmation. we got just a "In Progress" status! we had to call overseas call and spend time with frustration to their international customer service to investigate -they claimed the advertised price was "no longer relevant" and demanded an additional 15% to actually issue the tickets. We ended up cancelling the order out of concern and booked directly with American Airlines for a similar price. This was a massive waste of time and caused unnecessary stress. Save yourself the hassle . Avoid at all costs.