DANGEROUS hardware failure - Damages MacBook battery - Terrible support
I am writing this to warn every MacBook user to avoid the ACASIS CM073 (10-in-1 Hub). My unit developed a critical hardware failure (Kernel error: 0xe0005000 / pipe stalled), which floods the macOS system logs hundreds of times per second. This happens even WITHOUT an SSD installed and after testing multiple high-quality Thunderbolt/USB4 cables, proving it is a faulty internal bridge chip. The most serious issue is that this constant kernel stress prevents the CPU from entering sleep states, causing extreme heat and rapid degradation of my MacBook Pro's battery. This hub isn't just broken; it is actively damaging the host computer it’s connected to. When I contacted ACASIS support with full technical logs, they ignored the evidence, provided generic template responses, and eventually refused any help, refund, or replacement, hiding behind a 1-year warranty period for a fundamental manufacturing defect that causes consequential damage to expensive hardware. They have been ghosting my emails for nearly a week now. STAY AWAY from Acasis if you value your MacBook's longevity. Their "support" is not good.