Ordered a rug
Ordered a rug, it arrived and I didn’t like the color, i didn’t even role it out, opened it for 2 seconds half of the rug to see the color. It took them 3 weeks to respond after 5 follow up emails, after they finally sent a return label. After 4 weeks they respond saying the rug shows signs of use and they cant resell it. So they are charging me a fees and wont refund the full price. This website Nordic Knots is the biggest scam!!!!!